Refund Policy

Due to the nature of our products, returns are often not allowed.

All requests are dealt with on a case by case basis. If products are returned without authorization no refund will be granted.

Refunds will incur a 15% Restocking Fee in some cases, such as Product No Longer Wanted or Customer Changed Mind.

Refunds are only possible for product costs. Shipping is non-refunable.

After being notified a refund has been processed you should see a record of this in a few days time, depending on the bank. Once a refund is submitted against the form of payment used on a given order it is up to the receiving banking institution to process the request. If you haven’t seen a refund posted within 7-10 business days after being notified a refund was processed, please contact your bankcard company. They often take several days to process a refund.

If you are unable to track a refund to your bank after 2 full weeks, please contact us at {email address}.

Need help?

Contact us at {email} for questions related to refunds and returns.

%d bloggers like this: